Returns policy
At Natural World Art Studio, I want you to be delighted with your purchase. If you have any questions or concerns about an order, please get in touch and I’ll always do my best to resolve the issue fairly.
At Natural World Art Studio, I want you to be delighted with your purchase. If you have any questions or concerns about an order, please get in touch and I’ll always do my best to resolve the issue fairly.
This includes products such as:
Due to the nature of digital products, refunds are not normally available once access to, or download of, the product has begun.
At checkout, you will be asked to consent to immediate access to your digital purchase and acknowledge that, by doing so, you waive your statutory right to cancel.
This does not affect your statutory rights if a product is faulty, defective or not as described.
If you wish to request a return or refund, please contact me using the form on the Contact page or emailing enquiries@naturalworldartstudio.com, quoting your order number wherever possible.
I aim to respond to all enquiries promptly and will always seek to resolve genuine issues fairly and professionally.